Return/Exchange Policy: Exchange only policy for all retail merchandise purchases within 12 days from the date of purchase. Original receipt and tags attached required. Returns must be received in original, unused, unworn condition with original invoice included. Items that are not returned in their original state will be sent back to customer and will be charged for shipping. Sale & clearance items and seasonal merchandise are Final sale. Please inspect your order immediately upon receipt. All outgoing orders are inspected for quality assurance, but if you believe you have received defective merchandise you must contact us within 7 days of receipt. No exceptions.